Talk about great telephone service. Whether you need local telephone service, long-distance service or both, Knology telephone service has it all. Our phone technicians live and work in your community – which means faster response times to your needs.

Northern Hills Extended Area Service allows our customers in the Northern Hills of South Dakota the ability to call anywhere in the Northern Hills without long-distance charges.

Call Knology today to learn about great savings on phone feature packages.

Using your add-on Calling Features.

• Using Caller ID - Simply wait for the start of the second full ring and the number of the calling party will appear on your call display unit or telephone display. A Caller ID box or a telephone with Caller ID function is necessary to show the number and name identification.

• Using Call Waiting - While on a call, you will be alerted with a tone pattern that you have an incoming call. Ask the party you are speaking with to hold while you take the other call. Quickly press and release the switchhook. You are now connected to the second party and can switch back and forth between calls using the switchhook until you or one of the other parties hangs up.

or

End the conversation with the first party. Press the switchhook for more than one second or hang up. If you hang up the telephone, you will hear ringing indicating you have another call.

• Using Call Forwarding - Lift the receiver and listen for a dial tone. Dial *72. Listen for a dial tone. Dial the telephone number to which you want calls forwarded to. If the line is busy, or there’s no answer, hang up. Then within two minutes repeat the steps above.

• 3-Way Calling – When you’re talking with someone, you can add a third person to the call. To use this feature, press and quickly release the switchhook to place the first person on hold. Listen for the dial tone. Dial the third person’s phone number. When the third person answers, you press the switchhook and can now talk to both people at the same time.

• Using Voice Mail – T o access the voice mail service dial, your prefix (first three numbers of your local phone number) plus 6245 (MAIL). For example, if your phone number is 721-2222 you would dial 721-6245. The first time you access your mail box it will ask you to change your password. You will be prompted to enter your temporary password, which is 1234. Now follow the directions to change password and personal greeting if calling from home. Passwords should represent numbers that are easy for you to remember but difficult for others to guess. If you are not calling from home, you will dial your prefix (first three numbers of your local phone number) plus 6245. Next you will be prompted to enter your mailbox; this is your home phone number. You will need to press “#” enter your seven digit phone number, then your password.

If you have a voice mail waiting, you will notice a “sutter” tone when you pick up the phone before getting a dial tone. After you listen to each message, you may press 7 to erase the message, press 9 to save the message for up to 30 days, or press 4 to replay the message.